Remote Support

Quick Turnaround

We aim to resolve your issue the same day. That means no messing around waiting for a technician to call out to your premises. If, in the worse-case scenario, the job cannot be resolved remotely and a technician needs to come out to your property, any remote support work that has already been carried out prior to this assessment is considered free-of-charge.

Lower Cost

Since none of our technicians need to call out to your property, we take this into consideration and provide all remote support at a discounted proce. We accept all major card payments over the phone so settling your bill is as quick and easy as possible. If you are unable to pay by card, we also accept cheques through the post.

Easy & Secure

Many people are concerned that the methods involved in remote connecting to your computer over the Internet are complicated and insecure. With 1 simple phone call, we can guide you through the process in 3 easy steps. Our remote support software encrypts the connection, meaning that your computer remains secure and your data remains safe.

How it works..

1  Download our easy-to-use, secure remote support tool for your computer...

Windows     Mac

2  Run the download to install the software

3  Call us on 0800 988 7398

4  We'll talk you through the next step and fix your problem remotely!

Areas we serve

Looking for a computer repair service in your local area?

The Computer Chap offers it's services in a number of locations around the UK. And we are expanding still. So far we have established in the following areas...

  • East Midlands (Lincoln & Newark)
  • South Wales (Llanelli, Neath, Swansea & Port Talbot)
  • West Midlands (Shrewsbury & Telford)

Coming Soon: Liverpool, Southport, Preston, and Colchester. Watch this space!...

Are you interested in becoming a technician with our team?

Do you love face-to-face interaction with new people? If you are Computia A+ qualified or more, hold a clean full UK drivers license and own a car, and are driven by challenges then why not drop us an email together with your CV!

We are now looking to expand in many different locations across the UK and may need your help to achieve this!

We treat our team like family and believe that a happy worker is an efficient worker. Click below to get in touch!

Get In Touch!

Free remote support
for our customers!

Are you a business user who regularly uses our support services? If you sign up for our Fast-Frak Maintenance Contract, you receive all on-site support at a 25% discount and unlimited continuous remote support at no extra cost per hour. A maximum 4-hour response time also gives you perfect peace of mind. Call now for more info!